True Reflections by Just Audrey Support and FAQs
Returns and Care Tips
What is your return and exchange policy?
We understand that sometimes things don’t work out! We offer a 28-day return policy for items in their original, unworn condition. If you'd like to exchange/refund your item/s for a different size or style, please contact us within the return period, and we’ll assist with your request. Earrings/ sale items/ discounted items are not able to be exchanged /refunded. Full details can be found on our Returns and Exchanges page.
How can I care for my True Reflections Clothing or Just Audrey pieces?
We recommend following the care instructions on the garment label to ensure your pieces last beautifully over time. Our garments are crafted with premium, durable fabrics that respond well to gentle washing and care. For any specific care questions, feel free to contact our team!
What is the best way to keep updated on new collections and offers?
Join our newsletter to be the first to know about upcoming collections, exclusive offers, and sales. You can also follow us on our social media channels for daily style inspiration and behind-the-scenes updates!
Do you offer any in-store & online exclusive items or promotions?
Yes, we occasionally offer in-store& online exclusive pieces and promotions. Join our VIP Facebook Group or sign up for our newsletter to be the first to know. Or visit us in store at 84 Gymea Bay Rd, Gymea NSW, to explore the full range and special offers available in person.
Where are True Reflections Clothing by Just Audrey designs made?
All our designs are created and made with care in Australia, using quality fabrics to bring you beautifully tailored, comfortable pieces. We also prioritise sustainable practices by sourcing environmentally friendly fabrics and recycling unused materials. As we continue to expand, we are exploring overseas manufacturers who match our high standards to deliver the highest quality items to our clients at the best price.
Size Guide Assistant
What size range do your collections cover?
True Reflections Clothing by Just Audrey offers a size range of Australian Sizing sizes 6-18. Please refer to our size guide on each product page for more details, and feel free to contact us for personalised assistance in finding your perfect fit. Always happy to help you select the right size.
Understanding Our Fits
We design our garments with three different fit styles to suit a variety of preferences and occasions. Please use the actual garment measurements provided alongside these descriptions to choose the best size for you.
1. Slim Fit
Our slim-fit styles are designed to sit closely against the body, creating a sleek and tailored silhouette. If you prefer a looser fit, we recommend selecting a size up for added comfort.
2. Regular Fit
Regular-fit garments are tailored without being tight or baggy. They offer a flattering, structured look that skims the body. If you prefer a more relaxed feel, consider going up one size.
3. Relaxed Fit
Relaxed-fit pieces are cut with a roomy, loose silhouette for ultimate comfort. Often made with stretchy fabrics, these styles provide plenty of space for movement. These garments are true to size, so most customers can confidently order their usual size.
Helpful Tips
For the most accurate fit, compare the actual garment measurements provided to your own measurements or to a similar item you already own. This will help ensure you get the perfect fit for your style and comfort preferences.
Still have questions? Feel free to email us at info@justaudrey.com.au and we will be happy to help you out
Have a question? Let us assist you with the personalised touch of our team.
Unique Designs
From daywear to event outfits, each piece blends comfort and elegance effortlessly.
Flattering Fits
Tailored to flatter, so you feel confident and stylish, no matter the occasion.
Premium Fabric Quality
Australian-made and crafted from high-quality fabrics, offering comfort that lasts.